Privacy Policy

Dragon Link Casino is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the dragon-link.net website and governs data collection and usage. For the purposes of Australian data protection laws, we act as the data controller for the information you provide through our platform.

We recognise that our Australian users value their privacy. This policy outlines our commitment to being transparent about the data we collect, why we collect it, and the rigorous security measures we have in place to protect it. Our practices are designed to align with the Australian Privacy Principles (APP) and other relevant global standards, ensuring that your journey with Dragon Link Casino is both entertaining and secure.

To provide a comprehensive casino service, we must collect and process various types of information. We categorise this data to help you understand the scope of our processing activities.

Personal Identity Markers

When you register an account, we collect specific identifiers including your full name, date of birth, residential address, and email address. This information is required to verify that you are at least 18 years of age and to comply with Know Your Customer (KYC) requirements. We may also request copies of government-issued identification to validate these details during the withdrawal process.

Financial and Transactional History

To facilitate deposits and withdrawals, we process data related to your payment methods. This may include partial credit card numbers, e-wallet identifiers, and a history of all financial transactions performed on dragon-link.net. Please note that we utilise secure, encrypted payment gateways and do not store full CVV codes or sensitive banking passwords on our local servers.

Technical and Diagnostic Data

We automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This data is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the Dragon Link Casino website.

Behavioral and Interaction Logs

We keep track of the pages our customers visit within Dragon Link Casino, in order to determine what services are the most popular. This data is used to deliver customised content and advertising within the platform to customers whose behaviour indicates that they are interested in a particular subject area, such as specific slot themes or table games.

We process your information under several legal frameworks. Most commonly, processing is necessary for the performance of our contract with you (managing your account and processing bets). We also process data based on our legitimate interests in preventing fraud, improving our technical infrastructure, and complying with legal obligations related to anti-money laundering (AML) and counter-terrorism financing (CTF).

Dragon Link Casino collects and uses your personal information to operate its website and deliver the services you have requested. We also use your personally identifiable information to inform you of other products or services available from us and our affiliates. We may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. When data is no longer required, it is disposed of through secure deletion protocols or irreversible anonymisation.

Dragon Link Casino does not sell, rent or lease its customer lists to third parties. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. We share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.

Our technical infrastructure may involve servers located outside of Australia. We ensure that any international transfers of personal data are protected by appropriate safeguards, such as standard contractual clauses approved by regulatory bodies. This ensures that your data receives a level of protection equivalent to that provided under Australian law, regardless of where the processing takes place.

Dragon Link Casino secures your personal information from unauthorised access, use or disclosure. We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Transport Layer Security (TLS) protocol.

Under Australian law, you have specific rights regarding your data. These include the right to access the information we hold about you, the right to request corrections to inaccurate data, and the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been compromised. You may also request the suspension of certain processing activities or the deletion of your account.

Dragon Link Casino welcomes your comments regarding this Statement of Privacy. If you believe that we have not adhered to this Statement, please contact our privacy team at [email protected]. We will use commercially reasonable efforts to promptly determine and remedy the problem.